WynSeller, a product of WYN ECOSYSTEM COMPANY LIMITED ("we," "us," or "our"), is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Services.
By using WynSeller, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services immediately.
1. Information We Collect
We collect various types of information to provide and improve our Services, including:
- Personal Information – Information such as name, email address, phone number, billing details, and account credentials.
- Commerce Data – Order data, revenue, refunds, fees, ad spend, shipping costs, inventory data, and COGS that you sync or enter into WynSeller.
- Connected Account Data – Information retrieved when you connect Amazon, Shift4Shop, ShipStation, Walmart, or related services to the platform.
- Payment Information – Payments are processed through third-party providers such as PayPal, and we do not store full payment card details directly.
2. How We Collect Information
We collect information through various means, including:
- Direct input from users during registration, onboarding, billing, and support interactions.
- Automated tracking tools such as cookies, analytics, and application logs.
- Third-party integrations when users connect external platforms to WynSeller.
3. How We Use Information
We use collected information to:
- Provide, maintain, and improve our Services.
- Sync connected sales and shipping data into profit dashboards and reports.
- Process transactions and manage user accounts.
- Communicate with users regarding updates, promotions, or support.
- Analyze usage trends and enhance user experience.
- Ensure compliance with legal and security obligations.
4. How We Share Information
We do not sell or rent your personal information. However, we may share information in the following situations:
- Service Providers: With third-party vendors assisting in business operations such as hosting, analytics, customer support, or payment processing.
- Connected Platforms: As required to sync and maintain integrations with Amazon, Shift4Shop, ShipStation, Walmart, advertising platforms, or other approved services.
- Legal Compliance: When required by law, government request, or to protect our rights and users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be part of the transferred assets.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our Services. Users can manage cookie preferences via their browser settings.
6. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy policies or practices, and we encourage users to review external privacy policies before providing any information.
7. Data Security
We implement reasonable security measures to protect user data. However, no method of transmission over the internet is 100% secure. Users are responsible for maintaining the confidentiality of their account credentials.
8. Data Retention
We retain user data as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
9. User Rights
Depending on applicable laws, users may have rights to:
- Access, update, or delete their personal information.
- Opt-out of marketing communications.
- Restrict or object to data processing.
- Request details regarding how connected account data is processed.
10. Children's Privacy
WynSeller is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to remove it.
11. International Data Transfers
If you are located in the European Union, the United Kingdom, or other regions with data protection laws, please note that your information may be transferred to and processed in countries outside of your jurisdiction in accordance with applicable safeguards and vendor agreements.
12. Changes to this Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our Services constitutes acceptance of the revised policy.
13. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
- Email: [email protected]
- Website: wynseller.com